Frequently Asked Questions

Everything you need to know about our fresh, handcrafted treats.

How is your ice cream made?

Every batch of our super-premium ice cream is handcrafted in-store using the finest ingredients and a high-quality dairy base to ensure the freshest flavor possible.

Can I customize my ice cream order?

Absolutely! We are famous for our 'unlimited mix-ins' available on a frozen marble slab, allowing you to create your own unique flavor combination with fruits, nuts, and candies.

Do you offer delivery or shipping?

We offer local delivery through our third-party delivery partners and online ordering for in-store pickup. Due to the perishable nature of our products, we do not currently offer nationwide shipping.

Are there dairy-free or vegan options available?

Yes, we offer a selection of refreshing sorbets and dairy-free alternatives at most locations. Please check your local store's menu for current seasonal offerings.

How should I store my ice cream cake?

For the best experience, store your ice cream cake in a freezer. We recommend taking it out 10–15 minutes before serving to allow it to soften slightly for easier slicing.

Do you offer catering for special events?

Yes, we provide catering services for weddings, birthdays, and corporate events, including our portable sundae bars and pre-packed individual servings.